Introduction

This web site ("Web Site") is operated by Must Have Bag, Inc., ("Must Have Bag", "MHB", " or "we" or "us"). This privacy policy only covers information collected at this Web Site, and does not cover any information collected offline by Must Have Bag (unless specifically stated).

Security

Personal information provided on the Web Site and online credit card transactions are transmitted through a secure server using Secure Socket Layering (SSL), encryption technology. When the letters "http" in the URL change to "https," the "s" indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you're about to enter a secure area.

You may also purchase online merchandise via Paypal.Please email us for an invoice.

We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our website uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and credit card number. Our customer service center operates over a private, secure network. Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information.

Privacy policy

Musthavebag.com will never sell your personal information.

Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner. Your shopping experience with us is fully protected.

We have posted this privacy policy in order to explain our information collection practices and the choices you have about the way information is collected and used.

As we continue to develop our Web site and take advantage of advances in technology to improve the services we offer, this privacy policy likely will change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.

This Privacy Policy was last updated on February 19, 2009.

The information we collect

Generally, you may browse the Web Site without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this Web Site. In some cases, if you choose not to provide us with the requested information, you may not be able to access all of this Web Site or participate in all of its features.

The following personally identifiable information is collected and stored by us when you go through the checkout process and/or create an account on our website: your name, billing and shipping address(es), telephone number, and e-mail address.

If you participate in one of our promotions or sweepstakes, we may ask for additional information, such as your age, interests or product preferences.

From your purchases and other interactions with us, we obtain information concerning the specific products you purchase or are interested in.

When you visit this Web Site, our web server automatically collect anonymous information such as log data and IP addresses. We may use the automatically collected information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions.

How we use the information we collect

We use the information we collect for various purposes, including:

  • to complete your purchase transactions
  • to provide the services you request
  • to send you promotional offerings, sale announcements and new arrival notifications by email
  • to keep you informed about the status of your orders
  • to identify your product preferences, so we can notify you of new or additional products and promotions that might be of interest to you
  • to notify you of product recalls or provide other information concerning products you have purchased
  • to improve our merchandise selections, customer service, and overall shopping experience.

Others with whom we share your information

In order to provide you with the goods and/or services that you request, we may need to disclose some of your personal information to our outside service providers. (For example, UPS and our marketing service.) We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in the agreements.

Cookies, Web Beacons, and how we use them

A "cookie" is a small data file stored by your Web browser on your computer's hard drive. It allows us to recognize your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database. A "web beacon" or "pixel tag" or "clear gif" is typically a one-pixel image, used to pass information from your computer to a website.

We use cookies and web beacons to keep track of what you have in your shopping cart and to remember you when you return to the Web Site as well as to identify the pages you click on during your visit to our site and the name of the Web site you visited immediately before clicking to Musthavebag.com. We use this information to improve our site design, product assortments, customer service, and special promotions. You can, of course, disable cookies and web beacons on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our Web Site will not operate correctly if you disable cookies.

Children's privacy

Protecting children's privacy is important to us. Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.

Online account registration

To make online shopping faster and easier, you may register with Musthavebag.com. As a registered customer, you only have to enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information.

If you are using a public computer, we strongly encourage you to LOG OUT at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer.

E-mails

You will receive promotional e-mails from us only if you have asked to receive them. If you do not want to receive email from Must Have Bag, you can click on the unsubscribe link and hit send at the bottom of any email communication sent by us. Please allow us 3 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.

Acceptance

By using this Web Site, you accept the policies set forth in this Privacy Policy.

Any questions?

We'll be happy to provide additional information or answer any questions. Please email us at service@musthavebag.com or write to us.

Must Have Bag
Customer Relations
350 Lexington Avenue
Mount Kisco, New York 10549



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